Create and process a customer Sales Order, when goods will be purchased from a vendor specifically to fulfill the order. The purchased inventory will be received into the warehouse and automatically allocated to the associated Sales Order.
Create Sales Order
- Navigate to Sales Orders > Transactions > Sales Orders (SO301000) and create a new SO type order.
- Alternatively, select the New Sales Order tile from the Sales Orders workspace.

- Create a new Sales Order and enter all required customer and order information.
- Add the item detail lines.
- For each item that will be purchased from the vendor:
- Select the Mark for PO checkbox
- In the PO Source field, select Purchase to Order.
- Save the Sales Order

Create Purchase Order
- From the Sales Order, select the ellipsis (…) menu and choose Create Purchase Order.

- The Create Purchase Orders screen (PO505000) opens and displays all Sales Order lines marked for purchase.
- Verify that a Vendor is assigned to each line.
- If the Vendor is blank, double-click the field and select the appropriate Vendor.
- Select the checkbox for each line that should be included on a Purchase Order.
- Select PROCESS at the top of the screen.

- If only 1 PO is created, it opens automatically.
- If multiple POs are created, navigate to Purchases > Transactions > Purchase Orders (PO301000) to view them.
- Review the newly created PO(s).
- The PO will be created with a Normal order type and will contain information copied from the related Sales Order, including:
- Item numbers
- Quantities
- Sales Order references
- The PO will be created with a Normal order type and will contain information copied from the related Sales Order, including:
- To view the related Sales Order demand:
- Highlight a PO line
- Select VIEW DEMAND

- Review and update any PO information as needed.
- Select REMOVE HOLD.
- Send the PO to the vendor for fulfillment.
Receive the Purchased Items
- When the vendor shipment arrives, open the PO in the Purchase Orders screen (PO301000).
- Select ENTER PO RECEIPT

- Verify the Receipt Qty
- Adjust quantities if the actual receipt differs from the ordered quantity.
- Enter lot and/or serials numbers, if required.
- Select RELEASE to complete the receipt.
Result: The received inventory is added to stock and automatically allocated to the associated Sales Order.

Review the Sales Order Allocation
- Open the related Sales Order in the Sales Orders screen (SO301000).
- To view the linked PO:
- Highlight the applicable Sales Order line.
- Select PO LINK.
- To verify inventory allocation:
- Highlight the applicable Sales Order line.
- Select LINE DETAILS.
- Confirm that the received inventory has been allocated to the Sales Order.
Ship and Invoice the Sales Order
- From the Sales Order, select CREATE SHIPMENT.

- Complete any warehouse picking and packing activities.
- Select CONFIRM SHIPMENT to complete the shipment process.

- From the Shipment, select PREPARE INVOICE.

- Review the generated SO invoice.
- Select RELEASE.
- Send the invoice to the customer according to your organization’s billing procedures.
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